How long does it take to receive my product?

Typically the time it takes from completing your order to receiving your product (after we have received payment) is 1-3 working days, but it can take up to 5 working days. However lead times can vary depending on the donor partner related to your purchase.

See below for the times given by our donor partners outside of the typical processing times:

• Bytes of Learning - Up to 10 days from the date we receive your admin fee payment
• Cisco - Up to 8 weeks from the date we receive your admin fee payment
• Mailshell - Up to 10 days from the date we receive your admin fee payment
• Symantec Desktop - Up to 48 hours days from the date we receive your admin fee payment
• Symantec Enterprise - Up to 14 days from the date we receive your admin fee payment